Printed Item FAQs

Shipping Rates & Estimates
Our two printing groups ship our products in 2-7 days. Most products are shipped within 5 days, but in some cases they manage to do that even faster - around half of the products are actually sent out within 3 days.so we have noticed.
So remember when you order off us, add the estimated shipping time on top of the order process to get an idea of how fast you’ll receive your order.

Customs fees
Some countries charge a customs fee when you order from the USA and all our products for printing come straight out of the USA.
The fee can depend on a number of factors like the value of the order, weight, and country-specific shipping restrictions. Please note - You will have to cover this fee to receive your order if you are asked to pay a customs fee within your country.

Product shipment
I know this may sound silly, but there is practical reasons why some products do not arrive together, even though you ordered them at one time.
If your order contains products of different categories, they might be delivered in separate packages. This is because each product has different shipping needs. 
Here I will give an example, say you order a poster and a t-shirt, they’ll come separately. Why - simple - posters travel better in a tube, while the t-shirt would need a different package. Simple as that.
So don’t worry if you don’t get all the products you ordered at once - the others will arrive later.
Remember also that some carriers like FedEx do not ship to PO boxes, so make sure you added a physical address to ensure your product arrives.

Possible delays
Public Holidays like at Christmas time, or our suppliers can’t provide the product you’ve ordered, shipping could be delayed. Do not panic, we will still print and ship your product's once it’s available again.
Please note that if you don’t want to wait extra time, you can easily request a refund.
No issue, we are here to do a good job.

Tracking your order
Tracking your order depends on the shipping method that you choose at our checkout. If you choose a shipping method including tracking, you can track it, it is that simple, so if you choose tracking, you’ll receive the tracking code in your shipping confirmation email.

Changing or cancelling your order
Each product is made individually, on-demand through either of our two printing groups. When you’ve completed your order, we then immediately place it in line to be printed and shipped. It is possible to make changes and cancel your order only if we haven’t printed the product yet.
If you want to change your order, immediately contact us via our help desk or contact form as soon as possible so that we can manage to make those changes in time.
Please note as stated above if printing has commenced you are committed to the purchase.


Returns and Exchanges
We guarantee 100% satisfaction - simple as that
Each and every product is made on-demand, with lots of love and pride. None of our products are mass-produced; we fulfil all orders by hand, within the USA.
With that said, if for some weird reason you’re not happy with the product you’ve received, both our printing groups will gladly take the item's back or replace it / them with something else.

Please just make sure you let us know about the problem within 7 days after the estimated delivery date...For a quick reference if you do need to return a product?

  • 1. Look for the return information included within your order from either of the two printing groups we use, once you identify that group, contact them directly, because they are the printers and the product is shipped direct to you via them.

  • 2. As a rule our printing groups are quick repliers, they will let you know what the next steps are. As they say and we agree, they / us - never want to leave you unhappy with your order, so don’t hesitate to tell them / us what the problem was. We all appreciate your feedback, as it helps us to improve our service for everyone

  • 3..( optional ) Contact us at ilove2fidget to let us know something is amiss and tell us about the problem too; Just so you know; You do not need to, nor are you obligated too contact us if you choose not to, I just like to know if something is wrong and what steps we may need to take to correct it, so it can not happen again.

Bummer a Refunds needed - ok
If you are ever unhappy with a product that you’ve received from our printing groups and would like to get a refund, get in touch with them. Together they and you will easily be able to work out a solution, please again as said above let us know too.
  • 1. Contact there support line ASAP and tell them about the problem.
  • 2. They will then let you know what the next steps are to move forward and remedy the issue you have had occur..
Please keep in mind that requests for a refund must be submitted within 7 days after the estimated delivery date. This refund process includes claims for misprinted / damaged / defective products, as well as packages lost in transit.